GTGreg

I ran into a recent problem with Magento on a Windows/IIS install. From the admin, the I couldn’t navigate to the ConnectManager; instead it bounced me to the 404 page.

Confident that a fresh install can’t be quirky, I paused and thought it had to be a permissions issue. I opened the folder, checked the permissions, and IUSR_<> had the right permissions. So i kept snooping around and found that, on this particular box, CREATOR/OWNER had no permissions, so I applied them according to the Magento Permissions guide, and voila, everything worked as expected.

If your having problems with Magento ConnectManger, double-check the permissions on everything. And remember, if it’s a remote host, FTP may not be setting it as you expect.

While using Magento Connect Manager, you may come across the following error:

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Error: Please check for sufficient write file permissions

Your Magento folder does not have sufficient write permissions, which this web based downloader requires.

If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the “Refresh” button to try again.

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This means that Magento does not have the proper permissions on the web server to be able to updates itself (permissions such as write).  Unfortunately, you can’t do this via FTP (although you may think you can).  FTP just fakes permissions.  You will need to change the file permissions for the following folders, subfolders, and files to 777:

• magento/app/etc
• magento/app/code
• magento/var
• magento/media